Customer Feedback (NPS) Survey Tool - Airtable Template

Don't want to spend 30 USD/month/user on customer feedback tools? Get ready to

Unlock the power of customer insights with our meticulously designed NPS (Net Promoter Score) survey template. This user-friendly solution is tailored to streamline your feedback collection process while providing you with valuable categorization, open feedback options, and effortless filtering capabilities.

Key Features:

1. Flexibility: Add more questions and required details about feedback (eg. feature requests). This tool can cater to all customer questionnaire types without limitations.
2. Categorization: Gain deeper insights into your customer base by categorizing responses. Understand the sentiment of your promoters, passives, and detractors effortlessly.
3. Open Feedback: Encourage customers to express their thoughts and suggestions freely. Uncover the "why" behind their scores with open-ended questions that foster genuine responses.
4. Easy Filtering: Say goodbye to data clutter. Our template empowers you to filter and analyze results at the click of a button. Instantly identify trends, spot areas for improvement, and make data-driven decisions.